Senior Technical Consultant
Company: Nuance Communications, Inc.
Location: Mahwah, NJ
Posted on: March 28, 2017
Job Description:
Position: Senior Technical Consultant (Mahwah, NJ) Duties: Create deliverables and appropriate technical design
documentation during project life cycle, as well as document processes that
may be applicable during a particular project lifecycle phase. Set
expectations with development team members on quality of deliverables and
perform code reviews. Improve existing programming techniques, methodologies,
and processes by contributing experiences to evolve Enterprise PS
best practices and standards. Responsible for all technical aspects
of Professional Services (PS) projects involving the development of
speech and touch-tone enabled IVR enterprise applications on various voice
platforms such as Avaya, Cisco, Nuance or Genesys in the Enterprise
division. Ensure adherence to project budgets and estimate new work to help
project managers determine timeline and budget. Drive technical aspects of client
kickoff meetings, handle change requests by clients, and work to devise
contingency plans. Lead development teams comprised of developers from
across the world to design and implement applications using multiple development
frameworks and platforms leveraging and enforcing Enterprise PS best
practices and standards. Interact with clients to gather requirements and gain
approval on architecture and design. Present application development
concepts to junior level resources and perform training to implement sound
technical solutions. Interface with clients, UI designers, and project
management to develop and implement speech applications and drive bug
resolution interactions with clients. Requirements: Master’s degree (or foreign equivalent) in
Computer Science, Electrical Engineering, Information Systems, or a
related field and three (3) years of experience performing Java and J2EE
development of IVR applications utilizing natural language speech recognition;
or, in the alternative, Bachelor’s degree (or foreign equivalent) in
Computer Science, Electrical Engineering, Information Systems, or a
related field and five (5) years of experience as indicated above. Also requires demonstrated expertise (DE): performing IVR
application development using Avaya, Cisco, or Genesys voice platforms; DE
designing system architecture and technical requirements for
implementation by Software Engineers; DE creating technical design documentation
leveraging VoiceXML and speech recognition technologies; and DE interfacing
with project managers, UI designers, and clients to gather
requirements and determine project roadmaps. To apply, submit resume referencing Job Code # 30747 to Jason
Hewitt, Nuance Communications, 1 Wayside Road, Burlington, Massachusetts
01803.
Keywords: Nuance Communications, Inc., East Orange , Senior Technical Consultant, Computer , Mahwah, NJ, New Jersey