Field Supervisor
Company: TopView Sightseeing
Location: New York City
Posted on: January 15, 2026
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Job Description:
Job Description Job Description TopView Sightseeing is a New
York City-based company offering a variety of sightseeing bus
tours. We own and manage the portfolio of brands, including TopView
Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central
Park, and Attraction Pass. TopView Sightseeing serves over 500k
customers annually, creating unforgettable experiences for New
Yorkers and visitors. TopView Sightseeing is a fast-growing company
with significant room for growth; it offers a dynamic,
one-of-a-kind work environment and is a workplace filled with
enthusiastic, engaged, and supportive co-workers. Responsibilities:
Supervising a team of Field Coordinators who welcome guests and
monitor queue control at our bus stops. Being the liaison between
escalated customer issues and managers. Collect guest information
to assist in resolving customer service-related issues and concerns
Coordinate with and support colleagues, bus operators, dispatchers,
and managers to execute the day-to-day operations Be responsible
for company equipment. Promote a culture of positivity and teamwork
Monitor the safety of employees and guests. Conduct and submit
various reports as assigned Requirements: Comfortable and effective
working outdoors in various weather conditions The ability to
provide excellent customer service Ability to work in all weather
conditions Outstanding interpersonal and communication skills
Organized and attentive to detail The ability to manage crowds and
remain calm in stressful situations The ability to stand for long
periods. Willingness to work on weekends and holidays The ability
to work with google office applications, e.g., docs, sheets, email,
chat The ability to supervise a team of 20 to 30 people. Job Type:
Full-time Pay: $20-$22 per hour Benefits: Employee discount Health
insurance Paid Training Schedule: 8-hour shift Day shift Holidays
Night shift Weekend availability Supplemental Pay: Bonus pay
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Keywords: TopView Sightseeing, East Orange , Field Supervisor, Customer Service & Call Center , New York City, New Jersey
