Learning Solutions Manager
Company: American Management Association
Location: New York
Posted on: April 30, 2024
Job Description:
American Management AssociationLearning Solutions
ManagerUS-NY-New YorkJob ID: 2024-1899Type: Regular Full-Time# of
Openings: 1Category: Professional Services - Professional
Services1601 Broadway, New York, NY 10019OverviewAMA is looking for
a Learning Solutions Manager (LSM) for our emerging business who
will lead the development of creative, meaningful, and relevant
content for delivery of AMA training engagements across various
modalities. The LSM will provide market insight, thought leadership
and subject matter expertise, enabling AMA to better assess
industry trends and respond to customer needs. The LSM will
collaborate with the marketing team to develop integrated marketing
plans and present at marketing events. The LSM will partner with
the Corporate Learning Solutions (CLS) team to engage directly with
our B2B customers to develop learning solutions tailored to their
needs, including learning journey development, content adaptation,
faculty alignment and travel to client sites and attending pilot
programs when necessary. For more information, please refer to
.Responsibilities
- Lead overall client engagement
- Manage projects including, but not limited to, permissions
approval, contracts and client sign-off documents
- Execute participant communication strategies, customer internal
marketing and participant measurement tools
- Efficiently partner with internal and external teams and global
partners
- Manage the deployment across all delivery modalities:
In-person, Virtual, and Hybrid.
- Assist on content related solutions and input for assigned RFP
opportunities
- Portfolio Management
- Strategy and Development
- Provide content thought-leadership in areas like Diversity &
Inclusion (D&I), communication, management, and leadership
- Assess, monitor, and manage the portfolio strategy from
content, quality, marketing and financial perspective to ensure
cohesion with overall AMA learning strategy
- Work with Learning Technologies, Instructional Designers and
SMEs to develop and customize content for in-person, virtual, and
hybrid deliveries
- Build or acquire new content for existing and new products and
revise products as needed
- Review evaluations and customer comments to resolve issues
- Faculty
- Assess faculty needs based on changes in market demand,
technology improvements, and product evolution
- Participate in recruiting and interviewing new faculty
candidates for AMA.
- Collaborate with Project Coordinators and Faculty Manager to
diagnose and resolve faculty issues or emergencies
- Marketing and Sales
- Collaborate with Corporate Learning Solutions (CLS) team to
assist in the acquisition of new and existing clients for new and
existing opportunities
- Work collaboratively with sales teams on products and services
and share market and customer information
- Participate in business development activities including
pre-sales meetings and needs analysis with clients and sales
team
- Design learning solution plans such as learning journeys or
outlines that align to client's needs and budgets
- Provide SMEs and content to support digital marketing events,
such as webcasts and webinars
- Present as a subject matter expert at sales and marketing
events Other related duties Qualifications
- BA/BS degree required, advanced degree is preferred
- Minimum 7+ years' experience project-managing complex learning
projects, both classroom and virtual
- Advanced knowledge of Instructional Design ("ID"),
Organizational Development ("OD") and various learning
modalities
- Experience in content thought leadership, strategy and
development
- Experience in developing and project-managing the creation of
learning solutions, for corporate clients
- AMA-Certified Professional in Management () preferred
- Ability to collaborate with cross functional teams, Marketing
and Sales to align and develop integrated marketing and sales
strategy around AMA's products and services
- Excellent communication skills, including writing and
presenting
- Ability to adapt to changing needs and react quickly
- Ability to problem-solve and make strategic decisions
- Strong Business Acumen
- Well-informed about workplace learning, professional
development, and learning technologies
- Travel in according with business needs More about American
Management Association: AMA's approach to improving performance
combines experiential learning-learning through doing-with
opportunities for ongoing professional growth at every step of
one's career journey. AMA supports the goals of individuals and
organizations through a complete range of products and services,
including classroom and virtual seminars, webcasts, webinars,
corporate and government solutions, and research. Organizations
worldwide, including the majority of the Fortune 500, turn to AMA
as their trusted partner in professional development and draw upon
its experience to enhance skills, abilities and knowledge with
noticeable results from day one. An EOE/AA Employer,
M/F/Individuals with Disabilities/Veterans- an ADA compliance
organizationCompensation details: 80000-100000 Yearly
SalaryPIef243f5972a8-31181-34328303
Keywords: American Management Association, East Orange , Learning Solutions Manager, Executive , New York, New Jersey
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