Medical Call Center Representative

Company: The Lyle Group, LLC
Location: East Orange
Posted on: May 12, 2022

Job Description:

Job Description We are seeking a Call Center Representative to join our team You will be responsible for helping customers by providing appointment and service information. Responsibilities: Handle customer inquiries and complaints Provide information about appointment availability and services Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving services --- Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Bilingual candidates who speak Spanish preferred Company Description Lyle Health is a specialized staffing and consulting firm. Founded in 2005, Lyle Health has since grown to be the largest healthcare search firms in the country. We place candidates on both a permanent and temp-hire basis and also offer consulting services on salary negotiation, retention techniques, interview process and how to build effective and robust applicant pipelines. Lyle Health is experienced and able to meet any demand, large or small. Clients and candidates love our service, the caliber of our candidates and the transparency with which we communicate.

Keywords: The Lyle Group, LLC, East Orange , Medical Call Center Representative, Healthcare , East Orange, New Jersey