the smart solution for East Orange jobs

Assistant GM - Restaurant - 1660 - Central Avenue - East Orange, NJ (East Orange, NJ)

Company: Boston Market
Location: East Orange
Posted on: May 15, 2018

Job Description:

Summary/Objective: To assume overall responsibility of restaurant operations in general manager's absence. Build store profitability by following established procedures. Operate and ensure compliance with prescribed policies and practices. Assist with the recruitment and training of restaurant employees. Participate in building brand image in the local community.

Essential Functions:

  • Effectively executes the essential functions of a General Manager in the event of the General Manager's absence.
  • Leads with integrity and focuses on the Company's mission and values: Simplify life for our guests by creating awesome rotisserie meals, served quickly by warm and friendly people.
  • Provides clear and consistent direction to Hourly Shift Supervisors and crew members as needed during the work day to ensure operational excellence is consistently executed.
  • Maximizes profits by managing P&L controllable items.
  • Maintains sparkling clean restaurants and ensures QSC standards are achieved.
  • Leads all guest components including excellent food quality, exceptional guest service, crew member friendliness, and cleanliness through the team using proven systems and routines.
  • Consistently finds ways to create delightful positive dining experiences by delivering a high level of service and ensuring all crew members engage in conversations with guests to understand their needs and exceed their expectations.
  • Directs the cleaning of the dining areas, washing of kitchen utensils and equipment to comply with Quality Service Control (QSC) and government sanitation standards.
  • Orders food, equipment, and supplies while maintaining Optimum Food Costs (OFC).
  • Implements General Manager plans to meet sales objectives.
  • Upholds sales and service techniques to ensure a great guest experience.
  • Investigates and resolves customer complaints regarding food quality or service when general manager is absent.
  • Ensures the safety of guests and crew members through training and execution of food safety and restaurant safety standards and guidelines.
  • Assists in effectively hiring individuals that are the best fit and most qualified for the business.
  • Assists in training and coaching crew members in culinary and guest services principles and practices.
  • Monitors team member's performance and training and provides meaningful feedback to the General Manager on an ongoing basis.
  • Prevents employee relation issues by consistently executing human resources practices and ensuring guidelines and processes are adhered to.
  • Ensures all employees adhere to the company's uniform standards.
  • Reinforces the compliance of all company policies and procedures (people, safety, assets, cash, etc.).
  • Ensures compliance with employment law, safety regulations, and all company policies and procedures during all shifts.
  • Effectively handles and manages confidential and sensitive information.
  • Strives to create and maintain a diverse team.
  • Performs other duties as required and assigned. Competencies:
    Customer Focus
    Effective Communication, written and oral
    Execution Excellence & Reliability
    Interpersonal Skills
    Personal Effectiveness/Credibility
    Relationship Building
    Stress Management/Composure
    Teamwork & Collaboration
    Time Management

    Supervisory Responsibility
    This position is responsible for assisting in the hiring, training, coaching, developing, and managing the performance of crew members.

    Work Environment:
    • Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.
    • Move throughout the restaurant for extended periods of time (up to 10-12 hours per day).
    • Move 50 lbs. for distances of up to 10 feet.
    • Balance and move up to 25 lbs. for distances of up to 50 feet.
    • Understand and respond to team members' and guests' requests in a loud environment.
    • Perform basic math and understand finances and cost management.
    • Bend, stoop, and reach in order to load and spit chicken, stock shelves, serve customers, and clean the restaurant. Physical Demands:
      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

      Position Type / Expected Hours of Work:
      This is a full-time position; typical hours could be anywhere between 8:00am to 11:00pm, with about 50 - 52 hours of work per week expected.

      Required Education and Experience:
      • High school or GED required.
      • Ability to work a flexible schedule including opening, closing, weekends, and holidays.
      • Must be at least 21 years of age.
      • 6 mths experience using a PC and MS Office Suite.
      • 6 mths experience working in a fast paced environment.
      • 6 mths experience meeting and or exceeding customer service overall satisfaction results. Preferred Education and Experience:
        • College degree or equivalent work experience.
        • 1 year experience managing restaurant operations, financials, and control systems.
        • 1 year management or leadership experience coaching and mentoring team members.
        • 2 years' experience as a restaurant/retail experience. Other Duties:
          Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

          Relationships / Contacts:
          Interacts daily with external guests as well as works alongside General Manager and team members. Infrequently contacts Area Manager and various field and support center personnel.

          Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status.

          Keywords: Boston Market, East Orange, Assistant GM - Restaurant - 1660 - Central Avenue - East Orange, NJ (East Orange, NJ), Hospitality & Tourism, East Orange, New Jersey

          Click here to apply!

          Didn't find what you're looking for? Search again!

          I'm looking for
          in category

Other Hospitality & Tourism Jobs

Dedicated Local Delivery Driver CDL Class A
Description: At A 38 S Kinard your actions on the job never go unnoticed. We appreciate all of our drivers and
Company: A&S Kinard
Location: Horsham
Posted on: 05/24/2018

Death & Co Seeks Part Time PM Cook
Description: Death Co, award winning East Village cocktail bar seeks one PT PM cook to
Company: Death & Company
Location: New York
Posted on: 05/24/2018

Part-time Shopper
Description: Earn money shopping, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring new things and being active. (more...)
Company: Instacart
Location: Locust Valley
Posted on: 05/24/2018

Food Store Delivery (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend time shopping, exploring new things (more...)
Company: Instacart
Location: Passaic
Posted on: 05/24/2018

Cdla delivery driver 4000 sign on bonus
Description: Cdla Delivery Driver 4000 Sign On Bonus - McLane Company Professional CDL-A Delivery Driver About the Job: up to 4,000 Sign-On Bonus 70,000 average 1st year income 2-3 day routes McLane Drivers (more...)
Company: McLane Company
Location: Horsham
Posted on: 05/24/2018

CDL-A Delivery Driver - $4,000 Sign On Bonus!
Description: Professional CDL-A Delivery Driver br About the Job: br br ---up to 4,000 Sign-On Bonus br --- 70,000 average 1st year income br ---2-3 day routes McLane Drivers do much more than drive. Although (more...)
Company: McLane Company
Location: Cheltenham
Posted on: 05/24/2018

Dedicated Regional Delivery Truck Driver CDL Class A
Description: Have you ever felt like appreciation for all your hardwork wasn't your managers priority At A 38 S Kinard there will be no lack of praise,
Company: A&S Kinard
Location: Plymouth Meeting
Posted on: 05/24/2018

Grocery Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Cheltenham
Posted on: 05/24/2018

Inbound Customer Service (Remote)
Description: We are looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients sales, customer (more...)
Company: Mommy Jobs Online
Location: White Plains
Posted on: 05/24/2018

CDL-A Delivery Driver - $4,000 Sign On Bonus!
Description: Professional CDL-A Delivery Driver br About the Job: br br ---up to 4,000 Sign-On Bonus br --- 70,000 average 1st year income br ---2-3 day routes McLane Drivers do much more than drive. Although (more...)
Company: McLane Company
Location: Crum Lynne
Posted on: 05/24/2018

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

East Orange RSS job feeds