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Technical Manager (RADIOLOGY)

Company: CareWell Health
Location: East Orange
Posted on: January 25, 2023

Job Description:

Job Summary Reporting in a line capacity to the Radiology Director. The Technical Manager of Radiology is responsible for overseeing the technologists, regulating patient flow within and out of the department. Also, responsible for managing the administrative, informational, quality assurance, regulatory compliance, clinical performance compliance, RIS/PACS operations and operational functions of all patient care sections of the department. Serves as a leader and role model for Radiology employees within the organization. Manages staffing concerns, collaborating on resource utilization, resolving performance management issues, as well as managing clinical activities. Collaborates with the director, section chiefs, institution practice managers, nursing directors, radiology management team, radiology nurses and technologists, and radiology support personnel. The role is also responsible for leading the operational, fiscal, and human resources for the picture archiving and communication system (PACS). Additionally, he/she will act as a liaison in digital imaging initiatives within the department, other departments and if necessary, offices of referring physicians who are affiliated with CareWell Health Medical Center. Essential Functions

  • Monitors flow, care, and safety of patients in the department to ensure compliance with department procedures. Approves all scheduling procedures, and schedules exams to maximize the use of staff and facilities. Prioritizes patient schedule, when necessary. Ensures a high degree of professionalism in the technical activity of the department and establishes standards of technical excellence in each section of the department. Periodically monitors individualized patient diagnostic testing procedures to ensure a high quality radiograph and their consistency with physicians request. Takes steps to correct errors in the performance of tests either through direct action or communication to ensure patient safety and well-being. Utilizes audit results, quality assurance reports, and accident reports to improve the quality of service. Ensures that policies and procedures are up-to-date, well organized, and easily accessible to the staff.
  • Performs the duties of the Director in his/her absence.
  • Supports and collaborates with the Director to plan, organize, develop, and implement the directives of the Department. Works collaboratively with Director, Section Chiefs, institution practice managers/nursing directors, radiology management team, technologists and radiology nurses, and radiology support personnel.
  • Oversees the evaluation of products, supplies, space and imaging equipment acquisition, use and delivery of service. Assists in long range planning relative to new equipment. Assists in the evaluation and application of new equipment. Provides budgetary input regarding anticipated needs based on existing or projected changes.
  • Checks to ensure all equipment is maintained according to manufacturers specifications, and ensures records of maintenance and repairs are maintained properly. Approves service reports.
  • Represents the administrative director and department effectively in dealing with outside vendors who provide imaging equipment, supplies, or services to the department. Initiates the selection of quotes, purchases, repairs and maintenances contracts of imaging equipment in order to maintain efficiency and minimize costs.
  • Responsible for day-to-day operation of PACS equipment including image workflow, archiving, auto routing, and prefetching and other related activities. Works closely with unit operations managers to ensure timely and complete capture of DICOM digital image data into the PACS system as well as network transmission, RIS validation, and exceptions handling.
  • Investigates, identifies, and prepares proposals to solve specific operational problems within all clinical operational areas, working closely with unit operations managers and division heads as well as involving the next level of administration as appropriate.
  • Works closely with radiology's quality management personnel to identify and design future needs and efficient workflow processes, which include further integration into operations.
  • Acts as liaison between radiology and other departments related to medical imaging initiatives and procedures and assisting with existing or new medical imaging endeavors.
  • Responsible for budget preparation and monitoring of the operating budget. Works in cooperation with executive leadership and Radiology Director to identify present and future needs for equipment installation or improvement.
  • Oversees activities of vendors in all phases of installation and implementation of new systems.
  • Coordinates the hiring and performance management of professional staff to include technologists, nursing and support staff. Maintains a high level of technical skills to regularly and proficiently organize, train and counsel technical staff, with regard to job performance, professional growth and knowledge of departmental policies and procedures. Interviews prospective technical employees and makes recommendations regarding hiring to the administrative director. Plans, organizes and directs orientation programs in accordance with medical center and departmental policies for staff. Ensures assignments are understood and institutes appropriate follow-up with the Assistant Technical Coordinators to ensure the desired outcomes are reached. Allocates resources appropriately so that assignments can be accomplished.
  • Attends and participates in departmental/hospital meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence.
  • Ensures all department, hospital, and TJC guidelines are met for operation.
  • Performs other functions as required and/or assigned. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Minimum Education/Certifications
  • BS preferred in related healthcare experience or information discipline required.
  • Excellent written/oral communication skills required.
  • Must be able to work effectively with diverse groups of people.
  • Ability to work well under pressure and on concurrent, multidisciplinary projects.
  • Proficiency in office automation systems (i.e., Windows 95/98) required.
  • Familiarity with specific radiology applications such as Infinitt PACS, McKesson PACS or any PACS equipment dealing with the different Radiologic modalities.
  • New Jersey State License (Radiologic Technology)
  • Minimum of two years leadership and management experience.
  • Certified by the American Registry of Radiologic Technologists (ARRT). Minimum Work Experience Minimum 2 years of leadership and management experience to include RIS or PACS experience.

Keywords: CareWell Health, East Orange , Technical Manager (RADIOLOGY), IT / Software / Systems , East Orange, New Jersey

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