Director, Integrated Business Planning (Sales, Inventory, Operations Planning)

Company: West Pharmaceutical Services
Location: Exton
Posted on: January 2, 2026

Job Description:

This is a hybrid position requiring the employee to be onsite a minimum of 3 days per week. At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary The Director Integrated Business Planning (IBP), Sales, Inventory & Operations Planning (SIOP) is pivotal in orchestrating the alignment of financial, supply chain, and strategic planning within our organization. This role focuses on unifying different business functions to drive overall organizational goals and improve decision-making processes. The role ensures the business is equipped to make agile, data-backed decisions to support growth and operational efficiency. The Director, Integrated Business Planning (IBP/SIOP) executes and further develops a comprehensive planning process that collaborates across multiple departments to align operations with business goals. The Director, IBP integrates all major business functions which include sales, marketing, operations, finance, and supply chain. This role ensures that all departments are aligned with the corporate strategy, thereby optimizing business performance and achieving financial targets. The IBP Lead plays a strategic role in unifying different business units under a common goal of operational excellence which ultimately enhances the organization’s market competitiveness. Essential Duties and Responsibilities: Lead and evolve the current IBP/SIOP process, identify gaps, and prioritize areas of improvement. Work with Commercial, Supply Planning, and Finance to ensure a quality rolling 24-month estimate of future demand, corresponding supply, and financial plans are included in the SIOP cycles. Conduct the monthly IBP/SIOP cycle to facilitate decisions around optimizing supply, demand and financial plans. Identify business issues and risks with potential reconciliations and owners to deliver current and longer-term plans Ensure validation and presentation of data and analytics to facilitate decision-making. Govern the IBP framework, tools, standards, cadence, and metrics. Champion change to ensure adoption of the IBP/SIOP process. Educate and develop all involved functions. Facilitate executive-level IBP meetings. Track IBP performance metrics, monitor the effectiveness of the process and execute continuous improvement actions. Lead IBP steering committees, review past cycles’ strengths and challenges, and propose enhancements when appropriate. Promote transparency and proactive planning. Track IBP key conclusions and tasks and perform follow-up on the actions when necessary. Partner closely with Finance, Supply Chain, Manufacturing, Sales, and Marketing teams to ensure alignment and integration of operational planning with strategic goals. Education: Bachelor’s degree in Supply Chain Mgm’t, Finance, or Engineering required Master’s degree in preceding disciplines or MBA preferred Work Experience: Minimum 10 years in Supply Chain, Finance or related field preferred Minimum 5 to 10 years experience in IBP/SIOP processes ideally in FMCG or pharmaceutical or medical device industry Preferred Knowledge, Skills and Abilities: Proven leadership in managing through complex planning processes and stakeholder engagement Strong understanding of planning systems and processes, ERP platforms Knows how to get things done both through formal channels and the informal network Proven ability to influence teams and implement new processes effectively Able to effectively and efficiently convey thoughts and ideas at all levels and functions Team oriented and collaborative; able to bridge competing priorities and goals Dedicated to meeting the expectations and requirements of internal and external customers Strong facilitation and communication skills Results driven with strong analytical thinking, business acumen, and financial acumen Comfortable in a fast paced, dynamic environment and motivated in finding solutions to business problems Can navigate through ambiguity and adapt to changing circumstances and directions Can balance the conflicting needs of stakeholders while meeting the expectations and requirements of internal and external customers Can communicate a compelling and inspired vision of where we want to be across various stakeholders Knowledgeable in current and possible future policies, practices, trends, and information affecting the business, industry, and organization and in the IBP space Possess a continuous Improvement mind-set and commitment to achieving excellence in results License and Certifications: APICS Certified Supply Chain Professional (CSCP) is preferred Program and Project Management\Certified Project Management Professional (PMP)-PMI is preferred Travel Requiremen ts: 10%: Up to 26 days Physical and Mental Requirements: Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time Additional Requirements: Multitask, work under time constraints, problem solve, and prioritize Ability to partner with international and cross functional colleagues Read and interpret data, information and documents to analyze and solve problems West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Keywords: West Pharmaceutical Services, East Orange , Director, Integrated Business Planning (Sales, Inventory, Operations Planning), Logistics, Transportation & Drivers , Exton, New Jersey