Medical Information Analyst
Company: Global Channel Management
Location: East Orange
Posted on: April 27, 2021
Medical Information Analyst needs Bachelors degree in Healthcare
or Business related field from an accredited college or university
Medical Information Analyst requires: 1 year directly related
experience; or, an equivalent combination of education and/or
experience. Requires the ability to sit, stand, walk, bend and
operate a personal computer for extended periods, communicate via
telephone, computer and/or face-to-face contact and use basic
office equipment such as copier/printer and fax machines regularly
in the course of work. Work is performed in an office environment.
Noise levels in this environment are within the normal range. Food
and Drug Administration (FDA), and other regulatory requirements.
HIPAA Privacy Laws Call Center experience preferred. Customer
service procedures and techniques. Computer systems, database and
software applications. English usage, spelling, grammar and
punctuation. Current company policies and procedures, including
safety rules and regulations. Standard office procedures, practices
and protocols. MS Office (Access database knowledge, Excel,
Outlook, etc.) preferred. SharePoint knowledge preferred. Eloyalty
and/or other call center phone system experience preferred.
Previous Medical/Scientific experience preferred. Medical
Information Analyst duties: Responsible for identification and
coordination of transfer of any query that is beyond the scope of
approved responses. Responsible for Unsolicited Requests (Sales
Representative/MSL) case data entry clean up and auditing. Assists
with the processing of outgoing responses via database and hard
copy mailings, as needed. Assists and collaborates with the
Operations department on the Medical Information SharePoint portal.
Responsible for Medical Information shared mailbox triage and
Keywords: Global Channel Management, East Orange , Medical Information Analyst, Professions , East Orange, New Jersey
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