Controls Monitoring Operational Risk Sr Analyst C12 - AVP- Hybrid

Company: Citi
Location: East Orange
Posted on: September 17, 2022

Job Description:

Controls Monitoring Operational Risk Senior Analyst (C12)OverviewThis position is responsible for the execution of control monitoring activities associated with programs maintained by the U.S. Personal Banking Chief Administrative Office (CAO) business unit - formerly known as "US CBORC"-- - (CBORC = Consumer Business Operational Risk and Controls).While this role primarily supports Common Controls Monitoring function, it may be called upon to support other programs within CAO monitoring function based on business need. This role is responsible for the design, execution, and reporting of controls monitoring tests as well as continually building best practices and improvements into all aspects of the Analyst's controls monitoringtesting work.-- - The role is also responsible for identification and escalation of emerging risks resulting from the Analyst's controls testing findings, including providing input to control designexecution and to business partners in support of root cause analysis. The candidate must possess advanced Word document, Excel spreadsheet and PowerPoint presentation skills and SharePoint knowledge, strong organization, communication, relationship building, and excellent time management skills. Experience working with or within MCA (Managers Control Assessment) related to risk and control activities is strongly preferred, but not absolutely required if the candidate has other relevant experience.Job Responsibilities:For business controls assigned to the Analyst, understand those controls, and design appropriate controls monitoring tests in order to test the effectiveness of that control - including selecting a sample size, test frequency, test design, information sourcing, etc.For business controls assigned to the Analyst, if issues are found with the control, review findings with the business control owner in order to confirm validating of the finding, and (if confirmed) escalate for awareness to the appropriate BCH (Business Control Head) and to the US Personal Banking CAO Controls Monitoring Lead.Identify and escalate emerging risks resulting from the Analyst's controls testing findings, including providing rationalecommentary to BCHs and business partners in support of root cause analysis.Timely and accurate entry of all controls monitoring test results into the QUEST and Citi Risk & Controls (CR) systems - based on self-awareness of all reporting deadlines.Partners with the appropriate BCH (Business Control Head) on the set up of new ARCMs (Activity-Risk-Control-Monitoring) statements as well as execute changes or updates to existing ARCMs.Continually build best practices and improvements into all aspects of assigned controls monitoring work and tests - embrace learning and translate those learnings into improved tests - e.g., digital monitoring, sample size selection, frequency, evidence-gathering process improvements, etc.Share ideas in order to help improve all aspects of assigned controls monitoring work and tests across the team.If called upon to do so, support overflow work from other teammates andor other controls monitoring programs within the US Personal Banking CAO function based on business need.Maintain meticulous, accessible documentation of controls monitoring test results - including having test results and "-- -working papers' at the ready should they be requested by Internal Audit, Compliance, Regulators, Senior Management, etc.Make use of data from various systems and repositories to develop a thorough understanding of the business area being tested or monitored, including identification of trends, anomalies, outliers and red-flags.Develop and maintain effective relationships with business partners, US Personal Banking CAO teams and functional management to ensure availability of accurate and complete information sourcesProactively advance the use of digital monitoring tools (DMT) and techniques to drive high efficiency and effectiveness in testing, monitoring and surveillance processes.Participate in identification and escalation of potential fraud and ethics issues and identify possible risk mitigation actions.Support strategic projects and ad hoc requests from US Personal Banking CAO management, as requestedQualifications:Minimum 5 years controls testing within consumer banking experience, of which minimum 3 years in positions directly related to or equivalent - in the areas of in-business controls, controls andor monitoring design, controls testing, or audit of sameStrong understanding of ARA (Annual Risk Assessment), QRA (Quarterly Risk Assessment), and MCA (Managers Control Assessment) frameworks and processesStrong understanding of GRC (Global Risk and Control) frameworks related to controls and controls -depth experience with tools such as CR (Citi Risk and Controls), JIRA, Quest preferred, but not required.Advanced skills in MS Word, MS Excel, MS PowerPoint and MS SharePoint.Excellent organization, communication, relationship building, interpersonal, and time management skillsIndependent thinker and able to perform a credible challenge of the BusinessAbility to produce high quality work under rigid time constraints.Ability to work effectively with virtual and remote-based teamsExcellent written and oral communication skills with demonstrated ability to clearly articulate issuesBachelor's University degree or equivalent experience preferred-------------------------------------------------Job Family Group: Risk Management-------------------------------------------------Job Family:Operational Risk------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi"-- -) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools andor apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting-----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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